First, the honest caveat, in plain words: a code names a fault family, not a guaranteed fix. Two machines showing the same code can need different parts. A drain code can be a blocked filter, a failed pump or a pressure fault. A leak code can be a split hose or a failed seal. Models vary too, even within one brand, and older displays can show a code slightly differently. That is why we test at the machine before we quote, and why you always get a fixed written price before any work starts.
Find your code by brand
| Brand | Code | What it means |
|---|---|---|
| Bosch | E18 | Drain timeout — the machine cannot empty in time. |
| Bosch | E23 | Water in the base tray — a leak, AquaStop has cut the fill. |
| Samsung | 5C | Drain fault — water is not leaving the machine. |
| Samsung | 4C | Fill problem — water supply, hose, filter mesh or inlet valve. |
| LG | OE | Outlet Error — drain fault, water not emptying. |
| LG | IE | Inlet Error — the machine is not filling properly. |
| Hotpoint & Indesit | F05 | Drain or pressure switch fault. |
| Hotpoint & Indesit | F01 | Motor circuit or main board fault — drum will not turn. |
| Zanussi | E30 | Drain and pressure family fault. |
Brand pages: Bosch, Samsung, LG and Hotpoint & Indesit. If the symptom matters more than the code, start from the fault itself on our faults hub.
What to do before you ring
- Take a photo of the display. Codes can clear when the power goes off, and the photo saves guesswork.
- Note the brand and model. The model number is usually inside the door rim or on the door frame.
- Do not keep restarting a leak code. With E23 and any sign of water underneath, switch off at the plug and turn the tap off. Restarting does not clear a leak.
- Note where it stopped. Full of water, empty, mid-spin, at the start — that detail points us to the right test.
- Leave the machine as it is. Do not force the door and do not tip the machine up.
What a repair costs
Our call-out is €79, credited in full against the repair. Most repairs are €149–€249 all-in, and major repairs such as bearings, motor or main PCB are €279–€420. If the machine is not worth fixing, you pay only the €79 and you get the verdict in writing. There is no second call-out charge, and every repair carries a 1-year workmanship warranty. Full breakdown: washing machine repair costs in Dublin. To book, use book a repair or ring 645 465-6305. We are based on O'Connell Street, Dublin 1, and have been trading since 1999. Prices checked November 2026.
